At EFTPOS New Zealand we take our responsibilities for transactional security very seriously. Protecting businesses and their customers from fraudulent card behaviour is critical.

This section of our Customer Zone has all the information you need to help reduce fraud in your business. It is includes information on all the latest security standards as well as practical advice and tips you can adopt in your business.

It is our responsibility to make you aware of these standards and your responsibility to ensure you comply with them.

Common Types Of Fraud

learn more about the common types of fraud so you know what to look out for in your business.

Current Fraud Alerts

See details on the latest and most common frauds occuring in New Zealand businesses.

MasterCard SecureCode and Verified by Visa

Verify the identity of cardholders for online purchases and minimise your exposure to fraud.

EMV and 3DES

For more information on the EMV and 3DES security standards.

Processing EMV Transactions

View step by step instructions on processing an EMV transaction.

Securing Your EFTPOS Terminal

Recommendations and advice to adopt to help protect your terminal from misuse.

Lost and Stolen Terminal Process

What to do if your terminal is lost or stolen.

Older Faud Alerts

See information on recent fraud alerts no longer considered a high risk in New Zealand businesses.

PCI (Payment Card Industry) Data Security Standards

For more information on PCI DSS and your obligations.