The payment's industry is going through unprecedented change. Technology is evolving faster than ever before. Terminals are getting faster, smaller and smarter, new connectivity options like IP/Broadband and WiFi are emerging, new micro payment options like contactless payments are being introduced and the explosion of the internet has lead to more people purchasing online.

Customers, particularly in the retail and hospitality sectors require more complex and flexible card acceptance solutions integrated with their point of sale systems and linked into their customer loyalty programmes.

Increasing concerns over card fraud are driving new stringent security standards resulting in changes to terminal hardware and software to support the introduction of chip cards. New regulatory bodies like the Payment Card Industry Security Standards Council are being formed to monitor and manage these new standards.

With so many changes happening, it is important you are with a payment provider that is well positioned to help you through all these changes with minimal impact on your business, a provider that has the knowledge, experience and breadth and depth of products and services to effectively manage all your card acceptance needs.

At EFTPOS New Zealand, with our unique payments proposition we believe we are.

Through our in-house Development Team we are leading the way in the development and introduction of many of these new technologies adding value, facilitating cost savings and reducing risk for our customers.

Having complete control over our products and services from development right through to implementation in the market means we can effectively manage your organisation through its on-going compliance requirements, ensuring it always has the latest technologies and best protection against card fraud.

By cutting out the "middleman" and dealing directly with us for all your card acceptance needs you'll enjoy a number of benefits that you may not get with other providers.

• Less compliance worries
• Save on cost of compliance
• Our price beat guarantee
• We're easy to do business with
• Avoid being given the run around
• Reliable payment processing 

Less compliance worries 

During the last few years the payments industry has had the added pressure and cost of compliance with card scheme security standards.

At EFTPOS New Zealand we take care of your security standards compliance worries for you. Our EFTPOS network and new terminal connections are fully compliant with the current EMV and 3DES security mandates. Our products also meet the Payment Card Industry Security Standards Council mandates like PCI DSS and PCI PED. You therefore benefit from having the latest available protection against card fraud.

Save on the cost of compliance

The responsibility for implementing card scheme security standards lies with the New Zealand acquiring banks. As ANZ Bank's merchant acquiring business, we are New Zealand's only acquiring bank with a direct terminal supply business and EFTPOS network. We are therefore best placed to manage your business through its ongoing compliance requirements.

Equally, as an acquiring bank we have a vested interest in ensuring customers connected to our EFTPOS network are compliant with card scheme security standards. Therefore, for all customers that lease terminals from us, we ensure they meet the current EMV, 3DES and PCI security standards at no additional cost for the duration of their contract.

To put it simply, if you lease your terminals from us, we will take care of the cost of compliance with current card scheme security standards. If you lease your terminal from a "middleman" or own your terminal, compliance with card scheme security standards and any associated costs, are your responsibility.

Did you know we have recently upgraded more than 30,000 terminals on our network for EMV and 3DES at no cost to customers that lease terminals from us?

Our price beat guarantee

At EFTPOS New Zealand we guarantee to better any advertised price or written quote for EFTPOS terminal leases. If you find a cheaper advertised price or have a written quote from a "middleman" for the same or a similar terminal on an equivalent contract term we guarantee to beat it when you sign-up with us.

This guarantee applies to our full EFTPOS terminal range, from our low cost options right through to our mobile and integrated solutions.

We're easy to do business with

Having all your EFTPOS requirements with one company means we can set-up your payment facilities quickly and efficiently and ensure its on-going management is simple and convenient for you.

Avoid being given the run around

Separate relationships for terminals, card processing and network connections can lead to you being given the run around when something goes wrong with your payment facility.

By having one company looking after all your payment requirements it makes it easier to diagnose and fix any unexpected problems. It eliminates your terminal provider telling you to contact your network provider and visa versa, or your bank telling you to contact your terminal provider and visa versa, or your network provider telling to you contact your bank or terminal supplier. Sound confusing? It is!

With EFTPOS New Zealand you only have one phone number to call so there is no worrying about who to call, or what number to ring, or whether the person on the other end of the phone will even know what they are talking about or be able to help you. And we resolve over 80% of problems in the first call.

We have a large 24/7 phone based Technical Support Team, a separate 24/7 Customer Service Team for general enquiries and mobile Field Service Representatives all around New Zealand ready to support you as necessary.

Reliable payment processing

We know reliable card payment processing is critical to keeping your business going. That is because New Zealand consumers are some of the world's most prolific users of debit, credit and charge cards with card acceptance expected everywhere they shop.

We don't require a terminal supplier or "middleman" to be able to provide you with your payment facility and we don't pass or sell your terminal or payment obligations to a finance company.

We look after and maintain all aspects of your EFTPOS relationship and with EFTPOS New Zealand's parent ANZ National Bank, being part of one of only a number of banks with a Standard & Poor's AA* credit rating, you can feel comfortable you are dealing with a reputable, reliable, long standing banking group.

So, with EFTPOS New Zealand, you'll have a secure, long-term payments provider giving you peace of mind EFTPOS processing.

* Ratings are subject to change. For the latest ratings information, please visit www.standardandpoors.co.nz. Credit ratings issued by Standard & Poor's ratings services are solely statements of opinion and not statements of fact.